Fine Art Prints by

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ORDERING AND SHIPPING INFORMATION                       

Payment Options
You may place an order using our secure online shopping, accessed by clicking on any image on the Gallery Page.

We accept Paypal  Acceptance Mark. Or, Personal Checks and Money Orders may be sent by mail (in U.S. Funds only) to P.O. Box 5049, Arcata, CA 95518
 

 

Shipping Information
All fine art print orders are shipped flat by Fed Ex. Orders shipped within the Continental U.S., will be charged a shipping rate of $15, per print, for prints under $100. each, and $35. per print, for prints over $100. each. The shipping rate for notecards is $5. for each 10 pack. A street address and complete phone number, including area code, are required for Fed Ex delivery. We cannot deliver to a P.O. Box or APO/FPO address. Shipping to U.S. locations only. Please email for a price quote to ship items to Alaska or Hawaii.


There is no shipping charge for art work that is purchased at the studio/gallery. Please call or email to set up an appointment.

Please allow 5-7 business days for US continental delivery, and up to 14 days during holidays  Orders are generally shipped within 24 hours from the time they are placed.  

We will confirm receipt of your order and send you the Fed Ex tracking number if your email address is provided when ordering. You may track your package at the Fed Ex web site at http://www.fedex.com/ or by calling 1-800-GO-FEDEX.


Satisfaction Guaranteed
We want you to be completely satisfied with your order. If you would like to return your purchase for any reason, you may do so within 15 days of receipt and receive a refund, less shipping charges. For your own protection, we recommend that you use Fed Ex, UPS, or Insured Parcel Post with a tracking # for shipment of returns. The merchandise must be in excellent condition and properly packaged to receive the refund.   Please contact  us immediately to arrange for return authorization.

Cancellation Policy
We require that you cancel within 24 hours of placing your order. To cancel your order, please contact us by E-Mail.


Damaged Orders
If the contents of the package arrive to you damaged, or if the box shows signs of mishandling during shipping, please do the following: Contact us immediately by  E-Mail .  Please tell us your name, phone number, e-mail address, receipt number, Fed Ex tracking # and give us a description of the damaged item(s) and the condition of the box. Save all packaging in the condition in which it arrived. Do not throw anything out. We will file a damage claim with the courier and send a call tag for pick-up.

 

Privacy Statement
Ordering information is transferred over a Secure Socket Layer (SSL) Line to insure your information is encrypted and cannot be read by any other Internet users.  The secure mode begins as soon as you send your order. All information collected is private and confidential.  We will not share your information with anyone else. From time to time, we send images of the newest prints available.  If you do not wish to receive these images, please drop us an e-mail with that message.

Fine Art by Lisa Marie Waters
P.O. Box 5049, Arcata, CA 95518
Website: www.WatersArt.com
Email: Lisa@WatersArt.com