ORDER
ONLINE
ORDER BY MAIL
ORDERING AND SHIPPING INFORMATION
Payment
Options
We encourage our customers to place their orders using
our secure online shopping, accessed by clicking on any
image on the Gallery Page. You may also place
your order by mail, fax or phone, by using our
printable Order Form.
Personal
Checks and Money Orders (in U.S. Funds only).
We accept Visa, MasterCard, and Discover
Card.   
(Your credit card is charged at the time your order is
placed).
Shipping Information
All fine art print orders are shipped flat by Fed Ex. Orders shipped within the Continental U.S.,
will be charged a shipping rate of $10, per print, for prints under $100. each, and $35. per print,
for prints over $100. each. The shipping rate for notecards is $5. for each 10 pack. A street address
and complete phone number, including area code, are required for Fed Ex delivery. We cannot deliver to
a P.O. Box or APO/FPO address. Shipping to U.S. locations only. Please email
for a price quote to ship items to Alaska or Hawaii.
There is no shipping charge for art work that is purchased
at the studio/gallery. Please call or email to set up
an appointment.
Please allow 5-7 business days for US continental delivery, and up to 14 days during holidays Orders are generally shipped within 24 hours from the time they are placed.
We will confirm receipt of your order and send you the
Fed Ex tracking number if your email address is provided when ordering. You may track your package
at the Fed Ex web site at http://www.fedex.com/ or by calling
1-800-GO-FEDEX. 
Gift
Certificates
Fill in the amount of the Gift
Certificate, for $25. or more, on the Gift Certificate
page. Then click to the Check Out page, where you can provide your own
Billing Information and the recipient's information in the Shipping
Information section. If the recipient's email address is provided, we can
send them notification of the Gift Certificate and instructions for
redemption. The recipient will also recieve a Gift Certificate and
catalogue in the mail, along with simple redemption instructions.
Certificates may be redeemed by phone, email or by mail.
Satisfaction Guaranteed
We want you to be completely satisfied with your order. If you would like to return your purchase for any reason, you may do so within 15 days of receipt and receive a refund, less shipping charges. For your own protection, we recommend that you use Fed Ex, UPS, or Insured Parcel Post with a tracking # for shipment of returns. The merchandise must be in excellent condition and properly packaged to receive the refund. Please contact us immediately to arrange for
return authorization.
Cancellation Policy
We require that you cancel within 24 hours of placing
your order. To cancel your order, please contact us by
E-Mail, telephone or fax (707) 822-1600.
Damaged
Orders
If the contents of the package arrive to you damaged,
or if the box shows signs of mishandling during shipping,
please do the following: Contact us immediately by E-Mail , telephone or fax (707) 822-1600.
Please tell us your name, phone number, e-mail address,
receipt number, Fed Ex tracking # and give us a description
of the damaged item(s) and the condition of the box. Save
all packaging in the condition in which it arrived. Do
not throw anything out. We will file a damage claim with
the courier and send a call tag for pick-up.
Privacy
Statement
Ordering information is transferred over a Secure
Socket Layer (SSL) Line to insure your information is encrypted and cannot
be read by any other Internet users. The secure mode begins as soon
as you send your order. All information collected is private and
confidential. We will not share your information with anyone else.
From time to time, we send images of the newest prints available. If
you do not wish to receive these images, please drop us an e-mail with
that message.
Fine Art by Lisa
Marie Waters · P.O. Box 5049 Arcata, CA
95518-5049
Voice
Mail or Fax: (707) 822-1600
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